COLDCARD RNG incident the public record, collected and explained
Informational only, and this site never asks for your seed words. details

Informational only. This is an open source collection of what others have published about the incident, together with an explanation of it. It is not financial, security or legal advice, and not a substitute for professional advice about your own situation. It is not affiliated with, endorsed by, or speaking for Coinkite. Material is attributed and quoted as published; where sources disagree their scenarios are kept separate with their assumptions rather than reconciled into one answer. Everything is meant to be checked against the linked evidence rather than taken on trust. Act on your own judgement about a particular situation. Editorial standards and corrections.

Do not disclose recovery material to a website, form, message or support account. This site never asks for it, and contributions containing recovery words or private keys are not accepted.

Customer data retention suspended

coldcardwallet-2085684845204635694

https://x.com/coldcardwallet/status/2085684845204635694

Captured screenshot of the post by @coldcardwallet, posted 7 Aug 2026, 11:09 UTC
@coldcardwallet posted captured full-size capture → original post →
Author
@coldcardwallet
Organisation
independent
Evidence role
social statement
Posted
Capture status
capture held

The vendor's own notice, in full, that it has temporarily suspended the automated blanking of customer records because of legal obligations to preserve material relevant to ongoing and anticipated proceedings. It states that standard practice is to blank records after 120 days, keeping only email address and country of residence, that accelerated blanking has been available on request, that retained data will be access-restricted and used only for compliance, and that customers who do not want their data preserved must say so by writing to the support address, which inverts the usual default. A primary vendor artefact and the clearest signal in this record that litigation is anticipated. The blog version is held at coinkite-data-retention-update, and the earlier and much shorter reply on the same subject is at coldcardwallet-2084574110445674733; the 120-day figure here sits against the 90-day understanding reported by owners at reddit-coinkite-email-data-retention and questioned by a competing vendor at satochip-data-retention-question. The capture shows the post as edited after publication. The vendor's description of its own obligations and practices is its own account and is not verified here.

This post is registered as evidence and has a locally held capture. The original remains the canonical publication.

How to check this yourself

Compare the screenshot or a quotation against the original while it is available.